From
an East Africa based client’s weekly request for the delivery of a
curry from his favorite local restaurant in Europe to a delivery that
enabled a gold medal for a South African athlete
CAPE-TOWN, South-Africa, January 29, 2015/ -- During 2014, DHL Express (http://www.dpdhl.com)
not only had the opportunity to test its global transportation network
with some unusual and non-traditional deliveries, but also its ability
to innovate in an effort to overcome potential delivery delays.
Photo: http://www.photos.apo-opa.com/index.php?level=picture&id=1689 (Oliver Facey, Vice President of Operations for DHL Express Sub Saharan Africa)
Oliver
Facey, Vice President of Operations for DHL Express Sub Saharan Africa,
says that some of the more unusual delivery requests received in 2014
ranged from an East Africa based client’s weekly request for the
delivery of a curry from his favorite local restaurant in Europe to a
delivery that enabled a gold medal for a South African athlete.
In
August 2014, South African pole vaulting athlete, Cheyne Rahme realized
he could not check-in his six meter long pole on his flight to Morocco
for the 19th Africa Senior Championships – just four days before he was
set to compete. DHL managed to deliver the pole to the competition venue
– with just a few hours to spare before Rahme competed, and went on to
win a gold medal.
DHL
also transported two giant pandas over 8,000 kilometers from China to
Belgium in 2014. Flown on a dedicated DHL Boeing 767 freighter aircraft,
the two four-year old pandas were accompanied by a team of animal
handlers, a veterinary physician and a plentiful supply of 100 kilograms
of bamboo. Similarly in 2013, DHL also helped the relocation of three
endangered Black Rhinos across different continents and nine gorillas
from the UK to Gabon.
Facey
says that DHL employees’ ‘Can Do’ attitude and drive to continuously
improve performance has led the company to adapt current delivery
methods to avoid unnecessary delays. “While we are an express business
and make use of air transport as our primary form of transportation,
traffic gridlocks, congestions and poor weather conditions can cause
delays in the collection and delivery of shipments in certain countries,
and has resulted in us developing innovative and alternative means of
transport.”
An
example of where the company has managed to counteract this is in
Lagos, Nigeria. “After considerable negotiations with the Nigerian
maritime authorities, DHL Nigeria has been granted permission to operate
a commercial boat between the Lagos Mainland and Victoria Island. This
trip takes 18 minutes and enables us to bypass the previous three-hour
commute,” added Facey.
Other
such time-saving delivery solutions include the use of electric
bicycles in Italy, helicopters for deliveries in New York, Los Angeles
and London, as well as couriers making use of skis when parts of Germany
experience heavy snowfall.
Facey
adds that DHL also operates a canal river boat in Amsterdam which
serves as a fully functional service center from which bicycle couriers
deliver parcels. “As the world’s leading international express services
provider, DHL is constantly exploring new, innovative delivery methods
to adapt to the constantly changing environment and to ensure greater
service quality,” concludes Facey.
Distributed by APO (African Press Organization) on behalf of Deutsche Post DHL.
Media Contact:
Megan Collinicos. Head: Advertising & Public Relations, Sub-Saharan Africa
DHL Express
Tel +27 21 409 3613
Mobile +27 76 411 8570
DHL – The logistics company for the world
DHL (http://www.dpdhl.com)
is the global market leader in the logistics and transportation
industry and “The logistics company for the world”. DHL commits its
expertise in international express, national and international parcel
delivery, air and ocean freight, road and rail transportation as well as
contract and e-commerce related solutions along the entire supply
chain. A global network composed of more than 220 countries and
territories and around 315,000 employees worldwide offers customers
superior service quality and local knowledge to satisfy their shipping
and supply chain requirements. DHL accepts its social responsibility by
supporting environmental protection, disaster management and education.
For more information: www.dpdhl.com
Stock images available: http://www.dpdhl.com/en/media_relations/media_library.html
SOURCE
Deutsche Post DHL
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